About

Our client is a creative, production and installation specialist, with significant retail and experiential expertise. Their use of innovation connects brands and people in exciting ways. Whether it’s POS, one-off or multiple in-store retail displays, exhibitions or packaging & print, they have vast experience in delivering projects from concept to completion.

They’re now looking for Project Lead to join the team, in a client-facing role.

Job Role





Management and ownership of a retail fixture client project

Planning and implementation of the project to the highest quality, deadline, brief and budget

Build and nurture positive working relationship with all client personnel

Collaborate with both internal teams and the external supply base

Ensure the team has a full understanding of the client’s goals and key performance metrics, in order to exceed those goals throughout projects

Oversee and review project critical paths, ensuring client expectations are met and exceeded

Report on project spend, cost analysis, invoicing, forecasting, meeting project financial objectives by forecasting requirements; scheduling expenditures; cross checking supplier costs and initiating corrective actions

Maintain and deliver superior customer service and operational excellence

Identify opportunities to introduce initiatives to drive productivity and task efficiency

Understand and articulate ROI for continual analysis

Ensure management is kept up to date on the status of client projects at every stage

Liaise with suppliers for costs, SLA’s, lead times, fabrication, construction methods and QC

Client liaison on and off site for technical and production queries

Production of O&M Manuals

Completing and submitting all relevant Project H&S, Risk and Method Statements

Management of installation schedules, and post-installation reporting

Skills and Experience

Retail industry experience (ideally Supermarkets or the vape industry)

Proven experience in delivering large scale retail fixture projects

A background in Project / Account management

Excellent stakeholder management & influence skills

Budget management

Solution orientated

Excellent written and oral communication skills

Benefits