About

Our client is a leading supplier of Retail Display and shop fitting products.

They are looking to add an Industry Manager to their team. You will place a critical role in the management and growth of several key accounts. Overseeing a portfolio of assigned customers, developing new business and seeking sales opportunities. This role will involve a combination of client visits and video/phone meetings.

You will ideally have proven experience in supplying large retailers with shop fittings products. Experience with Fashion retailers would be highly advantageous too.

Job Role

• Build and nurture strong working relationships with all clients within your allocated area
• Proactively contact customers to promote the company’s products and services
• Identify new business opportunities and broaden the customer base
• Consistently deliver a high standard of customer service and satisfaction
• Cross sell additional products and solutions where possible
• Follow up on quotations and provide feedback as requested
• Maintain the CRM software daily, to ensure accurate forecasting
• Play an active role in new and existing product development
• Prepare and deliver KPI reports and attend department/business review meetings, as required
• Collaborate with the Head of External Sales / Key Accounts and the Marketing department, to identify new opportunities
• Contribute to company projects as required
• Maintain a suitable level of expertise with product portfolio
• Undertake other tasks, relevant to the role, as required

Skills and Experience

• Proven experience in an external sales role, ideally within the area of supplying large fashion retailers
• Experience of working autonomously in own regional area
• Strong knowledge of Retail Consumables and / or Shop Fittings products
• Good working knowledge of working with charities
• Highly effective selling abilities
• Excellent communication and interpersonal skills
• Well-developed negotiation and persuasion skills
• Effective planning and organisational skills
• Passionate about delivering exceptional customer service
• IT literate, especially MS Office applications
• A full clean UK driving licence